Jul 13, 2021

BT unites with England team against online hate

Helen Adams
2 min
BT internet stands against the verbal & online abuse and graffiti aimed at England's diverse football squad - alongside most England supporters

England manager Gareth Southgate has described the racist online abuse directed at his team as “unforgivable”. After England lost to Italy in the Euro 2020 penalties, racially abusive posts attacked players Bukayo Saka, Marcus Rashford and Jadon Sancho.

BT, a sponsor of the English Football Association, has come out in support of the diverse team and called for unity with its group Hope United. According to BT, 1 in 10 players have received online abuse over the past year. Hope United was formed for top footballers to come together to tackle online hate.



BT's Twitter account 


BT to become a fully inclusive organisation in its words and actions

The Hope United team offers fans the chance to learn how to tackle online hate with digital skills, ranging from topics such as:

  • How to be a team player online
  • How to support kids online
  • What is hate crime?
  • Being a good digital citizen

“My personal commitment to this agenda is resolute”, said Philip Jansen, BT Chief Executive. “I see it as fundamental to the attainment of our purpose – to connect for good. BT will become a fully inclusive organisation.” 

Following England's loss, not all fans are on board with diversity or unity. 


Online racial abuse is not tolerated by social media

Social media companies scrambled to remove the offensive content:

  • Twitter has removed over 1,000 posts in 24 hours, which the company found to have violated its user policy 
  • A number of Twitter accounts have been permanently suspended 
  • Facebook (which owns Instagram) has attempted to keep up with removing abusive content, but has appealed to users to use the tools on Facebook for reporting and blocking abuse when they see it. 


In Manchester a mural of Marcus Rashford was defiled with lewd graffiti. Since the age of seven, Rashford has been a dedicated Manchester United player and the city has come out to support him.

Locals covered up the vandalism with black paper and others used this to write messages of support. The mural has now been cleaned and written messages of encouragement continue to arrive. 

Ed Wellard, who commissioned the mural, has not called for those responsible to be punished, but educated instead. 

"There's a lot of solidarity to these players, they've been fine role models on and off the pitch", Wellard said.

Manchester Police are investigating the incident. 

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Jul 13, 2021

Experian’s 2021 Disability Equality Index top score

Helen Adams
2 min
Experian recognised as a “Best Place to Work for Disability Inclusion”

The American Association of People with Disabilities (AAPD) and Disability has awarded Experian North America the title “Best Place to Work for Disability Inclusion” of 2021.

The association is the nation’s largest disability rights organisation, which works to advance the inclusion of people with disabilities. 

Experian is a global information services company, which assists customers in their data management. With 17,800 employees operating across 44 countries, Experian is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. Headquartered in California, USA, the company has a revenue of $5b. 


Experian’s ongoing commitment to disability inclusion

People with disabilities represent over one billion people across the world, crossing the lines of age, ethnicity, gender, gender identity, race, sexual orientation, socioeconomic status and religion. 

Experian North America earned a score of 90 out of 100 on the Disability Equality Index® (DEI), which is considered the world’s most comprehensive benchmarking tool to measure disability workplace inclusion.

The company has been applauded previously for its attitude to diversity and inclusion:


More inclusion to be done for those with disabilities in the world, says Experian 

Staff at Experian are thrilled with the result, but understand that their inclusion journey is not over. 

“I am thrilled Experian is being recognised for our ongoing efforts to improve disability inclusion for employees, in our technology and how we support our clients”, said Wil Lewis, Experian North America’s chief diversity, equity and inclusion officer. “We realise there is much more work for us to do, and to be done in the world, and we’re committed to continuing our focus on inclusion and belonging for all,” 

"We are so pleased to partner with 319 companies this year on the Disability Equality Index”, said Jill Houghton, Disability:IN’s President and Chief Executive Officer. “Part of corporate commitment to disability inclusion is recognising your stance and using it as an 'aha moment' to drive the business investments needed to scale change. Inclusion and accessibility cuts across the enterprise, from cultural representation in the workforce, to technology acceleration, to incorporating supply chain diversity. These are tangible opportunities that leading companies can leverage to create sustainable impact for their business and brand."

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