How Diligent is Using AI to Boost ESG Business Strategy

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Diligent is implementing AI-driven innovations across its platform
Diligent is integrating AI-driven innovations across its platform and offerings to help connect ESG with factors like risk, compliance and audit faster

ESG is not just a term that exists within sustainability teams, it's an important part of overall business strategy. 

It is integral to risk management, requiring organisations to consider risks across the sustainability landscape.

By connecting insights across governance, risk, compliance, audit and ESG, Diligent can help leaders to drive greater impact.

Brian Stafford, President and CEO at Diligent, says: “Each time I think the product and engineering team has outdone themselves, they raise the bar again. 

“The momentum behind our AI roadmap is unlike anything I’ve seen before in my 10 years at Diligent, and the impact it’s having for our clients to elevate governance and clarify risk is real.”

Brian Stafford, President and CEO at Diligent

AI-driven innovations across Diligent 

Across Diligent, AI-driven innovations are being implemented to make it easier for teams to tackle ESG, compliance and other tasks.

AI Risk Essentials for Diligent Risk is its first AI-native risk product that helps organisations to build or strengthen their enterprise risk management programme in under a week.

It helps to identify the most relevant risks, collaborate on mitigation plans and even visualise everything in an interactive risk heatmap. 

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Brian says: “AI Risk Essentials is designed for speed, clarity, and confidence and it can even sit on top of ServiceNow, Archer or MetricStream.”

In the Diligent One Platform, the Market Insights Reporting tool powered by S&P Global Market Intelligence gives boards, CFOs and GCs fast access to clear, contextualised financial insights. 

Diligent’s Entity Management app is also supercharged with AI to support legal teams. 

It contains both an AI Virtual Assistant, answering entity-related questions, and AI Document Summarisation that highlights key details. 

Diligent Boards & Governance

Within the Diligent One Platform, Diligent Boards & Governance’s capabilities have been boosted with AI Book Summary and AI SmartPrep Insights. 

These tools have helped more than 1,000 users across C-suites and boards to save time, stay focussed and be better prepared for executive and board meetings. 

AI Minutes can help with those very meetings, generating professional, structured and pre-populated minutes instantly. 

Diligent's AI tools can speed up building board books - Credit: Diligent

It can create these using board documents in Diligent, audio transcripts of meetings or shorthand notes and bullet points. 

AI Smart Legal Scanner can identify potential legal risks instantly, flagging regulatory concerns, data security risks and governance gaps before they escalate.

Diligent Third-Party Risk Manager

Diligent’s Third-Party Risk Manager can help compliance teams to move faster, reduce manual work and strengthen assessment of their suppliers with one click through AI Due Diligence Reports. 

Organisations can also take a major leap forwards in how they manage third-party risk. 

Diligent’s AI-powered Media Monitor Summarisation helps teams to monitor adverse media coverage faster. 

This tool highlights key insights and flags potential risks across third parties in seconds, removing the need to comb through individual articles. 

Diligent Compliance & Ethics

Diligent’s AI-powered Regulatory Comparison Analysis and AI Assistant further enhance its compliance solutions. 

Comparison Analysis can scan different versions of a regulation and highlight what’s changed.

Diligent's regulatory compliance management tools can help businesses to anticipate risk - Credit: Diligent

It can then categorise these by severity, allowing for highest-impact changes to be prioritised. 

With regulatory developments like the EU Omnibus posing big changes to ESG regulations, this tool could save a lot of time and allow for the biggest sustainability and reporting changes to be made first. 

The AI Assistant can intelligently suggest the most relevant controls from a library for approval, helping to eliminate control redundancies. 

“Next on our innovation roadmap is a feature for controls that don’t exist,” Brian says. 


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