Hagerty: How Procurement Creates Sustainable Value

Hagerty, an automotive brand dedicated to preserving car culture for future generations, operates as a key provider of speciality vehicle insurance, car valuation data, auction services, events and automotive entertainment.

The company serves 67 million Americans and also operates in Canada and the UK, with its financial results paving the way for strategic investments in its operational functions.

According to its Q3 2025 results, Hagerty has seen an 18% year-to-date revenue growth to US$1.07bn and a 73% net income growth to US$121m. This performance suggests a period of strong expansion and profitability.

McKeel Hagerty, Chief Executive Officer and Chairman of Hagerty, says: "We delivered high rates of growth through the third quarter of 2025 with year-to-date revenue gains of 18%. Margins continued to expand as we scale up our business while maintaining tight cost discipline, resulting in year-to-date net income growth of 73%, and Adjusted EBITDA gains of 46%."

Hagerty's total revenue for the third quarter reached US$380m, an 18% increase year-on-year. This was supported by a 58% rise in marketplace revenue to US$34.2m for the quarter, fuelled by European auctions and higher inventory sales.

Hagerty’s investment in technology and growth

Hagerty's positive momentum has influenced its outlook for the remainder of the year and beyond.

"Our strong business momentum allowed us to increase our 2025 outlook for the second straight quarter as we help car enthusiasts protect, buy and sell, and enjoy their special vehicles," McKeel adds.

"We now expect to deliver total revenue growth of 14-15% and net income growth of 58-65% in 2025. We believe 2026 is shaping up to be another great year of sustained growth and margin expansion, and we continue to develop our growth pipeline through 2030, including new partnerships."

Hagerty is channelling this growth into strategic investments, including an aggregate of US$20m in 2025 towards its new technology platform, Duck Creek. Hagerty believes this platform will help it more efficiently grow its business over the coming years, with its procurement team central to these efforts.

Strategic procurement and supplier diversity

The procurement function is managed by Trish Robinson, VP of Enterprise Procurement, Travel Services and Third-Party Risk Management at Hagerty.

Since she joined in 2023, her team has actioned robust strategic sourcing and contract negotiation processes. These changes have delivered cost savings and established innovative programmes to engage diverse suppliers, a key component of a sustainable and ethical supply chain.

"I also created and implemented an enterprise-wide strategic sourcing and contract negotiations process that is required to be followed under Hagerty's Delegation of Authority Policy," said Trish.

Trish will take part in a panel on Spend Management Strategies during Procurement and Supply Chain LIVE, Chicago in 2026, with early bird tickets on sale here.

The procurement team has set clear objectives focusing on cost savings, contract management and stakeholder satisfaction.

To aid these efforts, the team developed a comprehensive procurement intranet site, providing guidance and resources for Hagerty. This internal framework is vital for embedding resilient and responsible sourcing practices across all departments.

Building resilient and value-driven ecosystems

Trish, who has deep experience in strategic sourcing from companies like Best Buy, Target and Accenture, enables operational excellence and risk mitigation at Hagerty.

Her focus is on building resilient, value-driven procurement ecosystems, which are fundamental to long-term business sustainability and stability.

Speaking ahead of her participation in a panel on Spend Management Strategies during Procurement and Supply Chain LIVE, Chicago in 2026, she says: "I'm looking forward to sharing how procurement can be a strategic source of innovation, resilience and value creation across the enterprise."

The Procurement & Supply Chain LIVE: The US Summit, taking place from 21-22 April, is co-located with Sustainability LIVE: The US Summit.

This brings together senior leaders to discuss innovation, strategy and transformation, highlighting procurement's evolving role in creating both business value and sustainability. The event provides a platform for discussing how strategic functions like procurement can deliver not just financial returns but also social and environmental value.

Procurement & Supply Chain LIVE: The US Summit

Procurement & Supply Chain LIVE: The US Summit takes place April 21-22, bringing together senior procurement and supply chain leaders focused on innovation, strategy and transformation in their organisations. Co-located with Sustainability LIVE: The US Summit, the event provides a comprehensive view of procurement and supply chain’s evolving role in driving business value and sustainability.

It will also feature the inaugural US awards, which will be presented during a black-tie gala dinner at Navy Pier, uniting the leaders driving procurement and supply chain excellence across the US and Canada.

The awards ceremony will take place at following Day 1 of the US Summit.  

The event takes place at Chicago's Navy Pier on 21-22 April 2026. Early bird tickets are available here.