Gen Z generates demand for sustainable supply chain practice

By Shameek Ghosh
Gen Z population wants brands to prove their sustainability claims, while global regulators now require transparency across all supply chain practice

It’s no secret that supply chain delays and issues have been in the news over the last few months. Supply chains are complicated, and many recent complexities have arisen from a lack of visibility in a highly complex process that involves many stages and stakeholders. 

Brands across the globe have already come to realize that increasing visibility into their supply chains reduces said complexities, in addition to offering major business benefits. Namely, a visible supply chain appeals to a host of new customers in Generation Z (Gen Z) that are putting their wallet where their passions are and investing in brands that represent change. 

Gen Z consumers drive sustainable change

Gen Z cares about the environment and social justice, among other things. And they’re making purchasing decisions based on what they see. Gen Z is actively investing in brands that reflect what they care about – especially in terms of sustainability. 

In fact, 75 percent of Gen Z consumers have said that sustainability is more important than brand name when making a purchasing decision, and the vast majority of Gen Z is willing to pay more money for sustainable products, according to a November 2021 study by First Insight and the Baker Retailing Center at the Wharton School of the University of Pennsylvania. 

Projections anticipate that Gen Z will support over US$3tn of spending in 2030 across six focus markets, an approximate six-fold increase on 2019. 

And it’s not just Gen Z – Generation X is following suit. In the First Insight/Wharton School study, nearly the same share of Gen X buyers considers sustainability over brand as Gen Z, and 67 percent of Gen X prefers to buy from sustainable companies—a figure that has grown almost 25% in just a year. Gen Z influencers are influencing other generations to buy responsibly sourced products– making sustainable supply chain practices imperative for brands to keep in mind.

As such, fashion brands have begun to market the sustainability of their products to Gen Z shoppers. However, in 2021, the International Consumer Protection and Enforcement Network (ICPEN) found that 40% of environmental claims made by brands could be misleading, a deception Gen Z is aware of, and coined “greenwashing.” The European Commission even commented on the inconsistency, noting that “greenwashing has increased as consumers increasingly seek to buy environmentally sound products.”

Regulators are influencing sustainability in the supply chain

The problem has become so widespread that global regulators have begun to take action. Governments worldwide have begun requiring that companies make sense of their supply chains and disclose potential human rights violations, government regulations, and more. Recently, the state of California in the United States passed the Transparency in Supply Chains Act, while Germany passed the Supply Chain Due Diligence Act – among others. 

The only way in which brands can handle these new global regulations, and Gen Z demand, is to gain more visibility into their supply chains to develop and prove that more sustainable practices are in play. Put simply, the more transparent supply chains become, the more brands can prove that their practices are sustainable. 

Only a transparent supply chain can be truly sustainable and compliant with the growing number of regulations meant to promote sustainability and responsibility. With Gen Z suspicious of labels like “green” and “organic,” it’s no longer possible for brands to tout sustainable practices without true proof – especially when transparent supply chains are becoming more attainable with technological innovations.

Digitisation, a vertically integrated stack of technologies that collects and generates data about a brand’s myriad suppliers and presents it in a way that demonstrates briefly whether the brand is truly sustainable, is the key.

It’s no secret that brands are increasingly getting more customer inquiries about their sustainability than they did a year ago. Gen Z wants brands to prove their claims, while regulators increasingly require it. Only supply chain transparency can help companies meet demands for sustainability.

Shameek Ghosh is CEO and Co-Founder of TrusTrace, a leading platform for supply chain traceability within fashion and retail.


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