Dell’s year of technology ESG achievements and new strategy

Credit: Dell Technologies | Dell's logo is becoming a symbol of environmental and social commitment
Michael Dell, Chairman and CEO proudly opened Dell’s FY23 environmental, social and governance (ESG) report announcing strategic changes moving forward

When it comes to setting environmental, social and governance (ESG) goals, organisations need to implement a level of realism. Picture reading an approach that says all emissions will be eliminated from the atmosphere by 2025—most likely the world would stand in disbelief. 

Organisations recognise the need to be strategic in the actions they take, and engage in partnerships to take on further commitments. 

This is something that Michael Dell, Chairman and CEO, addresses in his company’s latest ESG report, which outlines how the company will focus on specific goals to make them more succinct and actionable. 

In the report’s foreword, Dell says: “We’ve refined the number of goals from 25 to nine where we have the greatest responsibility and opportunity to effect change. We are doubling down on security, privacy and ethics under the broader heading of Upholding Trust.” 

The technology company has taken some great strides since injecting sustainability into its product offerings. In FY23, Dell Technologies reports 155.5 million kilograms of sustainable materials were used in its products and packaging—encompassing its circular approach to supply electronics; tackling e-waste to ensure that its computers and other devices comply with its environmental goals. 

Alongside this are many other achievements: 


  • 94.5% of product packaging is made with recycled or renewable materials 
  • 59% of electricity used in its facilities was from renewable sources 
  • 39.2 million plastic bottles kept away from our oceans since 2019 


  • 16% of its Us workforce are Black/African American or Hispanic/Latino.
  • 12.3% of people leaders in the country identify as those race/nationalities
  • Ranked number 10 in the 2022 World’s Best Employers by Forbes 
  • Ranked number 68 in the 2022 America’s Best Employers for Diversity by Forbes 
  • 52% of its team members take part in Employee Resource Groups

Digital inclusion 

  • Benefited 288,278,127 people through its digital inclusion initiatives 
  • Supported 345 non-profit organisations to adopt digital technologies 
  • Enrolled 238 million people in Digital LifeCare in India 
  • Ranked number eight in the World Benchmarking Alliance’s Digital Inclusion Index

Ethical practices 

  • Recognised by the Ethisphere® Institute as one of the most ethical companies for the 11th time 
  • Established five principles for the ethical use of artificial intelligence (AI)
  • Added 148 locations to its privacy centre 
  • Became the first PC, server and storage provider to offer a public bug bounty programme on its products 

Dell’s revamped list of ESG goals 

In the report, Dell shares how it has reduced its list of actions from 25 to nine targeted goals. These goals will formulate the company’s approach to climate action and circular economy, inclusivity within the organisation and across the states, community engagement and economic growth, and building trust in Dell Technologies to protect data in the face of change. 

This is likely driven by the main trends in the technological space, including the dawn of AI and generative AI (GenAI) as solutions that are here to say, but also the need for better clarity around data and how to protect information moving forward. Outside the digital environment, e-waste is still a major concern for Dell as it not only designs for end-of-life effectively, but also incorporates recycled materials to close the loop. 


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Other magazines that may be of interest - EV Magazine | Energy Digital


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