Siemens and Natura’s Industry 4.0 Journey in the Amazon

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Credit: Siemens/Natura
Siemens’ JosĂ© Borges Frias, Strategic Innovation Head, & Natura VP Ana Costa on transforming Amazonian industries through digitalisation, AI & innovation

Deep in the Brazilian Amazon, a new kind of industry is taking root – one that marries cutting‑edge technology with the traditions of local communities. It’s here, amid one of the planet’s most vital ecosystems, that beauty and personal care giant Natura and technology leader Siemens are redefining what Industry 4.0 can mean for sustainability.

Their collaboration, launched as a strategic partnership focused on innovation, operational excellence and environmental progress, is now materialising through applied projects such as the Moiru initiative – a shared conviction that technology, when guided by social and ecological priorities, can empower rather than displace.

Natura was founded in 1969 in São Paulo and has spent more than five decades building a business model rooted in sociobiodiversity – the sustainable use of biological resources that respects and uplifts local communities. Today, its network of more than three million consultants spans Latin America, generating economic value while protecting 2.2 million hectares of forest. The company became the first publicly listed B Corp in 2014, signalling a transformative approach to business as a force for good.

Siemens was founded in 1847 in Berlin and has spent more than 17 decades building a business model rooted in industrial sustainability – the pioneering use of technology and digitalisation that decouples economic growth from resource consumption. Today, its network of more than 300,000 employees spans the globe, generating economic value while reducing operational carbon emissions by 66% since 2019. The company became one of the first major conglomerates to commit to a net zero value chain by 2050 under the SBTi standard, signalling a transformative approach to engineering as a force for climate action.

Credit: Siemens/Natura

Building a bridge between technology and territory

In this partnership, Siemens brings its global industrial expertise and advanced digital technologies to Natura’s community‑based operations. 

“Natura and Siemens have built a strategic partnership focused on innovation, operational excellence and sustainability, combining technological expertise with a strong territorial and social perspective,” explains Ana Costa, Vice President of Reputation, Sustainability, Legal and Corporate Affairs for Latin America at Natura.

José Borges Frias, Head of Strategic Innovation at Siemens Brazil, agrees: “Natura and Siemens share a strong alignment in how we approach innovation: both companies see sustainability not as a constraint, but as a driver of transformation.”

“Technology by itself is not enough. It needs to be co-created, adapted and embedded into local realities.”

José Borges Frias, Siemens

These shared capabilities are being applied in some of the most complex and remote parts of the Amazon, where Natura has worked with cooperatives and associations for more than 25 years. Here, thousands of families harvest and process bio‑based ingredients – from essential oils to plant extracts – that form the foundation of Natura’s products.

Traditionally, many of these processes were manual, limiting scalability and income potential. Working together, Natura and Siemens are bridging that gap by introducing digital and automation solutions tailored for small‑scale, community‑run agro‑industries.

Ana says: “ This initiative is about strengthening decentralised, community‑led systems that generate both economic and environmental resilience.”

Ana Costa, Vice President of Reputation, Sustainability, Legal and Corporate Affairs for Latin America at Natura

Inside the Moiru Industry 4.0 project

This ambition has found tangible form in the Moiru project, a groundbreaking initiative that applies Siemens’ industrial technologies to one local extraction facility in the Amazon. Using tools such as digital twins – virtual replicas of physical processes that allow real‑time simulation and testing – Moiru enables Natura’s researchers and local operators to observe and optimise extraction without interrupting production.

“In projects like Moiru, digitalisation brings structure and predictability to community-based production,” José Borges says. 

“By improving process stability, safety and quality, that local community can increase their income and access more demanding markets.”

Smart sensors and intelligent valves monitor variables like pressure, temperature and steam flow, creating a live data stream that makes production more predictable. 

This combination of visibility and control improves both quality and sustainability. According to Natura, early results show significant reductions in energy and water use, while improved process stability enhances product consistency and worker safety.

Credit: Siemens/Natura

Empowering local economies through technology

Yet the Moiru project is about more than efficiency. At its core, it’s a model for how technology can serve inclusive development. By enabling that community to perform higher value‑added production tasks – such as essential oil extraction – rather than delivering raw materials, it keeps more economic value within the rainforest.

Ana reveals that this change is generating measurable social progress. “Digitalisation has allowed that community to take on more advanced stages of production,” she says. “That means more income, more skills and safer working environments.”

For local operators, the digital tools introduced by Siemens do not replace human expertise — they amplify it. 

José explains: “We focus on capacity building: that community is trained to operate and manage these new systems, strengthening local autonomy and technical literacy, and consequently creating long-term value rather than dependency.”

In effect, the project makes local agro‑industry more competitive while strengthening the business case for forest conservation. When a community can generate sustainable livelihoods through regenerative production, deforestation pressures decline.

Credit: Siemens/Natura

Scaling a replicable model for sustainable industry

Encouraged by the results in Moiru, both companies are looking ahead to the next stage: scaling up and replicating the model across other community‑based facilities. The aim is to create a portfolio of digitalised, decentralised production units that combine high efficiency with low environmental impact.

Ana explains that this vision aligns with Natura’s long‑term strategy of territorial development. “Natura’s goal is to create replicable models of agro-industries that benefit multiple communities,” she says. “We currently have 19 agro-industries operating in the Amazon”  

Siemens, in turn, sees in this work a blueprint for how industrial technology can support global sustainability goals. 

“These results are not isolated,” José says. “They are designed to be replicated, creating a path from proof of concept to scalable impact.”

José Borges Frias, Head of Strategic Innovation at Siemens Brazil

Partnerships as catalysts for systemic change

For both Siemens and Natura, this collaboration demonstrates that cross‑sector partnerships are indispensable to tackling systemic sustainability challenges. The Amazon represents one of the world’s most complex environments – social, ecological and logistical barriers are immense. Yet it also embodies the interdependence between industry and nature.

“Partnerships bring complementary expertise, scale and innovation,” Ana says. “They enable faster learning, shared responsibility and consistent impact.” For Natura, working with Siemens turns environmental ambition into measurable progress, especially in regions where operational realities are tough.

“Sustainability challenges are systemic,” José agrees. “They cannot be solved by one company alone.

“Partnerships bring together complementary capabilities: technology, local knowledge, market access and scientific expertise. In the case of Natura and Siemens, this combination is what allows us to translate innovation into real-world impact.

“Technology by itself is not enough. It needs to be co-created, adapted and embedded into local realities. That is why collaboration is not just important: it is essential to scale sustainable solutions.” 

Credit: Siemens/Natura

Industry 4.0 as an enabler of regenerative growth

The technological framework underpinning Moiru and similar initiatives is known as Industry 4.0 – the integration of cyber‑physical systems, the Internet of Things (IoT) and advanced analytics into industrial processes. While traditionally applied in manufacturing, Siemens and Natura are showing how it can be adapted for remote, small‑scale production that values social inclusion as much as performance.

Digital twins, for example, allow researchers and operators to test process improvements virtually, reducing waste and downtime. Real‑time data analytics reveal inefficiencies in energy and water use, enabling corrective actions that cut emissions and conserve resources.

Crucially, these capabilities are being introduced in ways that support local autonomy rather than dependency. In practice, this means open‑data access, collaborative training, and non‑exclusive supply arrangements – ensuring that communities remain free to sell to other partners and expand their economic resilience.

Credit: Siemens/Natura

The forest as an innovation ecosystem

For Natura, which has supply chains deeply embedded in the Amazon, protecting the forest is inseparable from operating within it. The company’s model of sociobiodiversity depends on keeping ecosystems intact – every hectare conserved sustains value for generations to come and contributes to the company’s public commitment to be 100% regenerative by 2050. Siemens’ technologies provide the infrastructure to make that vision scalable and measurable.

“Productivity for Natura is not about industrial scale — it’s about strengthening decentralised, community‑led systems that generate both economic and environmental resilience.”

Ana Costa, Natura

Ana sees technology as a multiplier of conservation’s benefits. “By strengthening community‑based agro‑industries,” she says, “we reinforce the economic value of the rainforest itself.”

That value, in turn, supports both people and the planet. It is an economy of regeneration – one where sensors, software and sustainability work hand in hand with tradition and territory.