How Evri is Expanding Green Deliveries and Cutting Emissions
Evri has released its annual report, revealing a record number of parcels delivered over the past year.
Backed by new ownership, fresh investment and increased social media activity, the company has expanded its services significantly.
With demand continuing to rise, Evri is positioning itself to become the leading parcel delivery provider in the market.
Delivery growth builds momentum for greener operations
Evri has delivered a record 807 million parcels, up 11% from the previous year’s 730 million, as the company releases its 2024/2025 report.
Over two years, the figure marks a 25% rise in total deliveries, reflecting continued consumer demand and a shift towards online retail and resale platforms.
The report arrives during Evri’s 50th year of operations.
While meeting growing demand, the company has kept its on-time delivery performance at 99% and reports a rise in customer satisfaction.
Its Net Promoter Score has climed by 2.4 points to 64.
Alongside this, Evri adjusted its EBITDA (earnings before interest, taxes, depreciation and amortisation) by 17% to £341m (US$461.7m) following its acquisition by Apollo Funds.
“In what was a landmark 50th year for our business, we delivered record adjusted EBITDA and retail-to-consumer parcel volumes – driven by our best-ever peak and growth across our divisions and new client wins,” says Martijn de Lange, CEO at Evri.
“Apollo’s acquisition of Evri last year was testament to our success to date and, thanks to the dedication of our colleagues and couriers, we are well-positioned for next-generation delivery services.”
Investment targets sustainability and efficiency
Evri has channelled £57m (US$77m) into operations and technology, with sustainability built into each stage.
The company has upgraded three depots, recruited 8,000 couriers and 1,000 new staff, and is expanding its fleet of electric vehicles and e-cargo bikes.
These steps reduce dependency on fossil fuels, particularly during high-volume periods like peak trading seasons.
The use of e-cargo bikes and electric vans forms part of a wider strategy to cut the environmental cost per delivery.
Grouped deliveries through ParcelShops and lockers reduce last-mile mileage, helping bring down GHG emissions across the network.
Evri also enters new delivery sectors, offering services for fresh food, car parts and floristry.
According to Martijn: “It was a year that saw us expand our client base into new sectors, including fresh food, car parts and floristry, and grow our presence in existing ones.”
Social commerce has also had an impact.
Platforms like TikTok Shop are reshaping shopping habits by making online purchases immediate and accessible.
In parallel, the growth of peer-to-peer marketplaces such as eBay and Vinted introduces a broader consumer base to parcel delivery.
Many of these buyers and sellers prioritise environmental impact, seeking options that align with reuse and resale practices.
“We continue to meet increased demand for customer-to-customer deliveries for online marketplaces, as buyer and seller behaviour changes – fuelled by scroll and spend social commerce sites such as TikTok’s shop,” comments Martijn.
Future plans align with carbon-saving delivery models
Looking ahead, Evri sets plans in motion to beat this year’s record. In May, the company announced a merger with the UK DHL eCommerce arm.
This partnership combines Evri’s parcel volume with DHL’s van network, extending reach into European and global ecommerce markets.
The scale of this new network increases delivery efficiency and opens potential for greater electrification across long-distance routes.
The acquisition of Coll-8, an Irish logistics and customs clearance business, also supports low-emissions cross-border delivery by simplifying and accelerating customs processing.
June brought a further announcement: a £50m (US$67.7m) investment in the expansion of ParcelShops and lockers.
These facilities not only improve delivery speed and access but play a key role in reducing van mileage. By consolidating multiple parcel drop-offs, couriers can serve more customers per route while lowering emissions.
Martijn confirms: “Furthermore, a planned £50m (US$67.7m) investment announced in June will see us expand our network of ParcelShops and Lockers.”
These infrastructure changes reflect Evri’s ongoing aim to deliver at scale without increasing environmental impact.
The firm sees combined investment, network expansion and digital growth as tools to scale up while keeping its footprint controlled.
Evri finishes the year with more parcels, more depots and a more sustainable framework than ever before.
With further partnerships in place, and a growing presence in ecommerce, the company looks ahead to another high-volume year with sustainability embedded across its delivery chain.